Contact Us

As we are primarily an online operation, we are open 24 hours a day! So you can shop till you drop!, or surf our website all day long if you like! The website is updated every day (unless we're out surfing some epic bigsurf conditions!) and we guarantee to answer your emails within 24 hours of us receiving them.

Emails to bigsurf.ie, and the "Call me Back" option to the right hand side below, are answered first, as it lets us provide everybody with a fast, efficient service.

How can we help you?

Shopping with bigsurf.ie is 100% safe and easy! If you feel you've made a mistake with your online order, please don't worry!

We'll be in touch shortly after receiving your order to confirm everything is ok and we'll also let you know when you'll receive your order. If there is a delay in your order, we'll let you know then also, so you won't be waiting weeks on end for your new items to arrive.

We're always here to help with everything from equipment choice and advice, through to assistance with your online transaction if you need us.

Email us directly at: shop@bigsurf.ie, where we will reply within 24 hours...this is fastest way to contact us.

Have us call you... Fill in the form to the right and we'll contact you! ...also the fastest way to contact us.

Phone Pearse on 087-9888244, from 8am until 6pm (GMT). We admit it...this phone is often unmanned as we're usually either out surfing or answering your email first, so please leave a message, send a text to this number, or email us if there is no answer. We'll come back to you asap, we promise.

Skype Pearse at "bigsurf.ie", from 8am until 8pm (GMT)

Office postal address is: Clonakilty, Co. Cork, Ireland.

We ship to the UK, Europe and the World!

Depending on your location and/or on your order, we may have to source a shipping quote for you. We like to think that we're very good at shipping, so you can rely on us to secure the best delivery price and service available from our international shipping partners. This will let us get your items delivered to you safely and in the condition they were when they left our warehouse. Please go ahead and place your international order online and we'll come back to you with a shipping quote. Or feel free to contact us first for a shipping quote...at bigsurf.ie, we're always here to help.

Anything Else?

For any other reason that you may wish to contact us, you can email us at: hellothere@bigsurf.ie, where we'd love to hear from you. We promise to do our very best to make your interaction with bigsurf.ie as smooth and as safe as possible!

From all the team - Thank you for visiting bigsurf.ie! ...we look forward to hearing from you.